Privacy & Cookies Notice

Everything You Need to Know

Flynn Interiors Limited is committed to protecting the privacy and security of your personal data. This privacy and cookies notice explains how we collect and use personal information about you in accordance with the General Data Protection Regulation (GDPR), whether you are a customer, supplier, or other stakeholder, or a contact or visitor to our website, or whenever you provide us with information about yourself.

The GDPR states that any personal information we hold about you must be:

  • Used lawfully, fairly and in a transparent way
  • Collected only for valid reasons that we have explained to you and not used in any way incompatible with those purposes
  • Relevant to the reasons we have informed you of and limited only to those purposes
  • Accurate and kept up to date
  • Kept only as long as necessary for the reasons and purposes we have told you about
  • Kept securely

This notice is organised into clear sections for your convenience and ease. If you have any questions about this notice or how we collect and use personal information about you please contact us.

Sections

  • Introduction
  • What personal data do we collect?
  • How do we use your personal data?
  • How do we store your data?
  • What are your data protection rights?
  • Third-party links outside our control
  • What are cookies?
  • How do we use cookies?
  • How can you manage our cookies?
  • Changes to our privacy policy and your duty to inform us of changes
  • How to make a complaint to the ICO
  • How to contact Flynn Interiors Limited

1. Introduction
We are Flynn Interiors Limited. We are a company incorporated in England and Wales and our registered company number is 12483184. Our registered office is Flynn Interiors Ltd, 1 King Street, London EC2V 8AU. Flynn Interiors Limited is the controller and is responsible for this website. If you have any questions about our privacy or cookies policies, please refer to the last section of this notice.

2. What personal data do we collect?
Personal data, or personal information, means any information pertaining to an individual from which they may be identified. We may collect, retain, use and transfer the following:

  • Personal and identity data including your name and email address, together with your contact details, bank account and payment card details, and other related information we require to provide our services.
  • Data connected to your use of our website, including technical data such as your IP address and information about your device, operating system and browsing behaviours, such as the pages you have viewed, which are collected automatically via cookies and other technologies.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide the data when requested, we may not be able to perform the contract we have with you or are endeavouring to enter into with you. In such a case, we may, as a result, not be able to provide a service or product but will notify you as such at the time.

3. How do we use your personal data?
We will only use your personal data when the law allows us to. Most commonly, we will collect and use your personal data in order to:

  • Process any orders you have placed with us and manage your account
  • Seek your views or comments on any products and services we provide
  • Keep you informed of any news about or changes to our services
  • Send you communications which you have requested such as marketing content or collateral, or information about any new services or products we offer, unless you have actively opted out of receiving such material.

We may also use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and products might be relevant to you.

We do not share your contact details with any third party for the purpose of that party to send you marketing information. You can ask us to stop sending you marketing messages at any time by using the opt-out links on any such message sent to you or by contacting us directly using the details set out at the end of this privacy and cookies notice.

4. Third-party links outside our control
The Flynn Interiors Limited website may include links to third-party websites, plug-ins and applications. Clicking on these links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we advise that you read the privacy notice of every website you visit.

5. How do we store your data?
We employ appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, or altered or disclosed. Additionally, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

In addition, we will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for reasons such as satisfying any legal, accounting or reporting requirements. To decide the appropriate retention period for your personal data, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of the data, the purposes for which we process it and whether we can achieve those purposes by other means, and the relevant legal requirements. In some circumstances, you can ask us to delete your personal data: see the section headed ‘What are your data protection rights?’ below for information.

6. What are your data protection rights?
Under certain circumstances, you have rights under data protection laws with regard to your personal data. These rights are set out below. If you want to take up any of these rights, please contact us. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Your data protection rights are as follows:

  • The right of access: you have the right to request a copy of the personal data which we hold about you.
  • The right to rectification: you have the right to request that we correct any personal data if it is found to be inaccurate or out of date. You also have the right to ask us to complete information that you believe is incomplete.
  • The right to erasure: you have the right to request that your personal data is erased where it is no longer necessary for us to retain such data.
  • The right to withdraw your consent: you have the right to withdraw your consent to the processing of your personal data at any time, where your consent was the lawful basis for processing your data.
  • The right to data portability: you have the right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, where applicable, i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means.
  • The right to restrict processing: you have the right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on any further processing.
  • The right to object to processing: you have the right to object to our processing of your personal data, where applicable, i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics.

If you make a request, we have one month to respond to your request. If you wish to exercise any of the rights detailed above, please get in touch with us using the contact details at the end of this notice.

7. What are cookies?
Cookies are small text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit the Flynn Interiors Limited website, we may collect information from you automatically through cookies or similar technology.

For more information about cookies, visit allaboutcookies.org.

8. How do we use cookies?
We use and may use cookies in a range of ways and always for only legitimate business activities to improve your experience on our website. These activities may or may not include:

  • Keeping you signed in
  • Understanding how you use and explore our website
  • Performing analytics to improve our website
  • Conducting advertising to promote our products and services
  • Speeding up your searches
  • Estimate our audience size and usage pattern
  • To recognise you when you return to our site

9. How can you manage our cookies?
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. You should be aware, however, that if you opt not to accept cookies, some of our website features may not function as a result.

10. Changes to our privacy policy and your duty to inform us of changes
We regularly review our privacy policy to ensure it is up to date and to also place any updates on this web page. This privacy policy was last updated on 26/08/2022. We may update this policy at times in the future, so we advise that you check it from time to time or contact us to make sure you are aware of the latest version. It is important that the personal data we retain about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.

11. How to make a complaint to the ICO
You have the right to lodge a complaint at any time at the Information Commissioner’s Office (ICO), the UK supervisory authority for issues related to data protection. You can contact the ICO at www.ico.org.uk or by calling 0303 123 1113 or using the forms or live webchat on its website. You can also write to the ICO at the ICO Head Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. We respectfully ask that you give us the opportunity to deal with your concerns before you contact the ICO, so please feel free to get in touch with us in the first instance.

12. How to contact Flynn Interiors Limited
To ask any questions, find out how to exercise the relevant rights, or to raise a complaint in relation to this privacy and cookies notice, or any other data protection matter between you and us, please contact us using the details below. We will be happy to advise and assist you, whatever your enquiry.

Call us on
Email us at info@flynninteriors.co.uk

Write to us at:
Flynn Interiors Ltd, 18 King William Street, London, EC4N 7BP